Cypress Basin Hospice Named 2019 Hospice Honors Elite Recipient

Cypress Basin Hospice is proud to announce we have been named a 2019 Hospice Honors recipient by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys and advanced analytics.

Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view. “We are excited to recognize the 2019 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said Misty Skinner, Executive Vice President of Services at HEALTHCAREfirst. “I congratulate Cypress Basin Hospice on its success in achieving this highest of honors.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2017 through September 2018. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions.

Cypress Basin Hospice, Ashley Jordan, Interim Executive Director, credits the dedication of our staff to being named a 2019 Hospice Honors recipient. Jordan said, “Our staff continually seeks to improve their performance. They take the feedback from the surveys we receive and strive to improve their performance based on the feedback our community provides.”

Cypress Basin Hospice staff pictured with the Hospice Honors 2019 award certificate.

Back (L to R): Jamisson Griffith, Mark Davenport, Shiles Hubbell, Rocky Burrow, Jim Moore

Middle (L to R): Tara Clanton, Krishna Harper, TaMedria Taylor, Amanda Gray, Kathy Gillispie

Front (L to R): SueAnn Rodriguez, Wes Smith, Pennye Sheridan, Ashley Jordan, Ashley Kelly

Cypress Basin Hospice is proud to receive the Mount Pleasant Texas Chamber of Commerce‘s Longevity Award for 30 years of partnering with the Chamber of Commerce and serving the community of Mount Pleasant and Titus County!

For over 30 years, Cypress Basin Hospice has been the only faith based, non-profit hospice servicing the communities of Northeast Texas. Cypress Basin Hospice has met and exceeded the expectations of our original founders and remains true to the vision which led to its development- “Neighbors Helping Neighbors”.

Cypress Basin Hospice thanks you for allowing us to care for your community, your families, and your friends over these past 30 years, and for trusting us to provide quality, end of life care focused on comfort, care, and compassion. We look forward to the future and many more years of serving the communities of Northeast Texas.

“Honoring life by providing comfort, care, and compassion”

Cypress Basin Hospice has been providing family-centered, quality end-of-life care to the communities of Northeast Texas since 1986. We emphasize compassion, dignity, independence and respect throughout every asset of our care and for decades we have been the area’s premier not-for-profit, community owned agency.

Our friendly and professional staff is dedicated to caring for individuals touched by life limiting illness, grief, and loss. We offer a wide range of services to every patient and our hope is that we are able to relieve the physical, emotional, and spiritual pain patients and families are suffering from. Cypress Basin has a proven track record and will go above and beyond to ensure that you and your loved ones are always cared for to the highest degree. You can rest assured knowing that patients and families are being served by one of the oldest and most respected hospice programs in Mt. Pleasant, Paris, Sulphur Springs, and all of Northeast Texas.

For more information about our services, please feel free to give us a call today!